Senior Project/Change Integration Manager

About the Position

A Senior Project/Change Integration Manager (Enterprise Project & Change Management) integrates project and change management practices to ensure that goals and objectives of enterprise-wide strategic initiatives are accomplished within prescribed timeframe and budget parameters.  An individual oversees and executes assigned projects/project components, which are typically more complex in nature, within the context of the broader strategic initiative.  An individual leads teams of project managers to carry out areas of responsibility within a larger project implementation to ensure the success of the overall project.

1. Confer with clients to determine and define scope and objectives of assigned project components, feasibility, critical success pathways and desired outcomes; develop work plans and staffing requirements for each assigned component; collaborate with key stakeholders to ensure efficient and cost-effective implementation of key change initiatives and advise of best practices in formulating plans and activities to support project implementation.

2. Lead teams of project managers and manage activities for assigned project components, which includes but is not limited to assigning duties, responsibilities and scope of authority; develop project schedules to ensure timely completion and adherence to budget; provide status reports to leadership and all stakeholders, keeping them apprised of progress and any anticipated issues.

3. Design/recommend new processes or operating models for assigned project components; create timelines and project plans detailing the implementation process, specifically focusing on how employees’ work will change.

4. Collaborate with department management and business leaders to identify gaps in employee knowledge or competency to support future-state processes; recommend and collaborate on development of training programs.

5. Perform other duties as assigned or apparent.

NOTE:  The primary accountabilities above are intended to describe the general content and requirements of this position and are not intended to be an exhaustive statement of duties. Incumbents may perform all or most of the primary accountabilities listed above. Specific goals or responsibilities will be documented in the incumbents’ performance objectives as outlined by the incumbents’ immediate supervisor or manager.

Supervisory Responsibilities: Leads assigned project teams

What You Bring to the Table

MINIMUM KNOWLEDGE, SKILLS, AND ABILITIES:

• Bachelor’s degree in Business, Operations Management or Information Technology

• Seven (7) years of progressively responsible experience participating large-scale, complex project management that includes organizational change management responsibility and interaction with executive leadership

• Strong proficiency with project management and presentation development software

PREFERRED KNOWLEDGE, SKILLS AND ABILITIES:

*Preference will be given to candidates located in Arizona*

• Certified Prosci Change Management Practitioner

• Project and/or Program Management (PMP/PgMP) or multiple advanced certifications directly related to program/project/change/product management (e.g., CAPM, CCP, CCMP)

• Experience with project and change management methodologies (e.g., PMI, ADKAR, SCRUM)

• Experience partnering across functions such as Marketing, Communications, Compliance, Legal and Operations to support complex projects and change initiatives

• Familiarity with artificial intelligence (AI) tools and an interest in exploring emerging technologies to improve business processes, collaboration and ways of working

• Strong analytical, problem solving and strategic thinking skills to understand and anticipate the impact and opportunities across multiple critical projects

• Experience supporting a technology-enabled project and a thorough understanding of the technology environment, and supporting functions/applications typically used to support business operations

• Demonstrated experience in understanding organizational change with strong consulting and facilitation skills to coach and lead business managers to desired outcomes

• Proven ability to interact with executive leadership and senior management to facilitate key stakeholder/cross-functional teams to reach desired outcome

• High levels of tact, savvy and discretion to balance the interests of multiple constituents and stakeholders

• Excellent oral and written communication skills to effectively communicate in a variety of circumstances

As an Equal Opportunity employer, we particularly encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQ community members, and others who demonstrate the ability to help us achieve our vision of a diverse and inclusive community.